We typically respond to emails within 24 hours. However, we advise our customers to allow up to two business days to receive a reply. This timeframe accounts for potential fluctuations in email volume and ensures that we can provide thorough and accurate responses to all inquiries.
Please check your spam folder if you are missing your order confirmation and tracking email.
For orders shipped to the United States and Canada, customers can expect delivery within a timeframe of 7 to 14 business days. This estimate accounts for the time taken to process the order, which typically occurs within 24 hours, followed by the transit time required for the package to reach its destination
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